Who we are

We are a company selling hand made necklaces, bracelets, and earrings. Created and designed in Calgary, Alberta Canada.
As well, we sell elegant clothing we feel has a flair for style. The clothing we sell is sourced through Canadian Suppliers. Where they import from may be from outside Canada.  
Our website address is: https://stunningcreations.ca

What personal data we collect and why we collect it

We collect your personal information when you purchase our product. The information collected is for the requirement of shipping product to you and the processing of your payment.

We do not share this information with anyone other than your payment provider who has your personal data already. Records of purchases are kept for 7 years which are for taxation purposes.

The personal information you provide Stunning Creations will allow us to fulfill your order requests, alert you of issues, and respond to any Customer Service concerns including returns and exchanges.

Lastly we may use your personal information for internal measurement of our performance. These measurements are intended to increase our customer satisfaction and will not be shared externally. 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We keep information provided for customer service purposes for a maximum of 7 years after the last order date, but we do not use the information submitted for marketing purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Jetpack.com for minor Analytics such as site views and product views.
Jetpack’s Privacy Center

JetPack is part of Automattic.com. See their Privacy Policies here.
Automatic.com Cookie Policy

Who we share your data with

We use Jetpack, WooCommerce and WordPress to Process your orders and to run this site. Payment providers are your choice at checkout and it is a requirement to fulfill your orders which is the normal process of purchasing anything.

PayPal Privacy Policy
Square Privacy Policy
Stripe Privacy Policy

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

All transactions are encrypted using the latest updated methods. You can see by the paddle lock sign on the site. If the paddle lock is not shown on your web-browser please clear your browsers history and refresh your page.

It is our personal opinion that clearing your browsers history and refreshing your browser prior to making any purchases keeps your personal data safer. We realize that this can be inconvenient but we care about your data.

What we track and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Note: you may want to further detail your cookie policy, and link to that section from here.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. As stated above, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Our Teams Access to Your Information

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Contact Us

If You have any questions or complaints about this Privacy Policy, please email:
paul@moosemagic.ca.